Keeping communities safe and connected
At the onset of the Covid-19 pandemic,
we moved quickly to support our tenants and
local communities across Europe.
At the onset of the Covid-19 pandemic, we moved quickly to support our tenants and local communities. Initiatives included home delivery services, facilitating local discussion groups and online concerts.
At Lidingö Centrum in Stockholm, we established a free home delivery service in co-operation with our tenants and the local municipality (pictured below). This was rolled out across the rest of our portfolio, and at Väsby Centrum, the service was extended to involve a local taxi company to keep its drivers in work.
Other centres, such as Haninge Centrum and Burlöv Center, both in Sweden, offered digital concerts on social media to keep residents entertained and support their mental wellbeing during isolation. At Liverpool ONE, the much-loved piano busking festival, Tickle the Ivories, was launched on YouTube with a playlist of favourite performances from its 10-year history.
When it came to reopening our shopping centres, the safety of customers and workers was our priority. Skärholmen Centrum in Stockholm was one of the first shopping centres in Europe to receive a Covid-19 safe verification, ensuring the ongoing safety of visitors and occupiers at the destination.
The verification scheme, developed by Kiwa, considered the various guidelines introduced at the centre, including enhanced cleaning and hygiene programmes, visitor flow measures and staff training, to reduce the risk of Covid-19 transmission within the building.
Several of our other centres were also certified.