As an organisation, we are committed to monitoring our performance and continuously improving the services we deliver.
On this page, you’ll find various reports and assessments related to our performance. This page will be regularly updated so you have a live view of how we are doing.
GHH Self-Assessment against Housing Ombudsman Complaint Handling Code 2024 - click here.
GHH Annual Complaints Performance and Service Improvement Report 2023-2024 with GHH Board Response - click here.
You can find out more about the performance of the wider Grosvenor Group here.